Confidentiality and Privacy Policy
At Artisanatdor.com, we respect and protect your privacy. This policy outlines how we collect, use, and protect your personal information
1. Information We Collect
We collect information from you when you:
- Visit our website
- Place an order
- Subscribe to our newsletter
- Fill out a form or enter information on our site
The information collected may include:
- Personal Identification Data: Name, email address, billing/shipping address, phone number, and payment details.
- Usage Data: IP address, browser type, operating system, referring URLs, and browsing activity on our site (e.g., products viewed, links clicked).
- Cookies and Tracking Technologies: We use cookies to enhance user experience, track site traffic, and display personalized content and ads.
2. How We Use Your Information
We use your personal data for the following purposes:
- Order Processing: To fulfill and deliver your purchases.
- Communication: To send order updates, respond to inquiries, and provide customer support.
- Marketing: With your consent, we may send you newsletters or promotional offers.
- Personalization: To tailor website content, offers, and ads to your interests.
- Legal Compliance: To comply with laws, prevent fraud, or enforce our site policies.
3. Third-Party Sharing
We do not sell or trade your personal information. However, we may share your data with trusted third parties to:
- Process payments (e.g., payment gateways)
- Deliver orders (e.g., shipping companies like FedEx)
- Analyze website traffic and user behavior (e.g., Google Analytics)
- Display personalized ads (e.g., Facebook Ads)
These third-party providers have their own privacy policies and are required to maintain your data securely.
4. Facebook and Other Advertising Platforms
We use Facebook Ads and other third-party platforms to market our products. As part of this, we may share limited data (e.g., email, phone number) for targeted advertising. This data is hashed and encrypted for privacy, following Facebook’s policies.
We also use Facebook Pixel, which collects anonymous data about site visits and conversions. This allows us to measure the effectiveness of our ads and create tailored advertising.
5. Security of Your Information
We implement industry-standard security measures to safeguard your personal data. This includes:
- Secure Socket Layer (SSL) encryption to protect sensitive information during transmission.
- Access Controls to restrict unauthorized access to your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights concerning your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at coop.artisanatdor@gmail.com
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Children's Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and we encourage you to review it regularly.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: coop.artisanatdor@gmail.com
- Phone: +212 674-036434